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Maanda M

1 reviews | Active since Nov 2014

20 Jan 2017, 15:51

Failing to complete loan application process

<p>I put in a loan application on Wednesday, 18 January 2017. It has been stuck at the verification department since then. I aided the process by supplying my employers alternative numbers and email addresses in case one was not available. Its still stuck and seemingly nothing is being done. I'm so frustrated.</p>

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Replies (1)
Nedbank
Nedbank's reply20 Jan 2017, 16:43
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team