Failing to account for my monies

Hello Good day, <br> <br> This report concerns both NEDBANK and FIRST NATIONAL BANK <br> Name: R. Galant <br> You may use ID below to look up relevant account numbers. <br> <br> I transferred the following amounts from my FNB cheque a/c to my Nedbank Savings a/c: <br> 15 December 2014 - R3000<br> 28 April 2015 - R1200<br> 25 August 2015 - R10 000<br> <br> It was only in Sept when checking on the large amount that I found these monies never came into my Nedbank a/c. FNB had set up the account incorrectly