SR
Sameera R

1 reviews | Active since Sept 2016

16 Apr 2018, 12:17

Fabulous Nedbank

I would like to compliment Celeste at the Head office Complaints department, who listened to my entire complaint and was understanding and even gave me solutions to the problem I had at Trade Route Mall Lenasia. There was a gentleman at Head Office Complaints department that took down the complaint first and unfortunately I don't remember his name but he was also superb. If Trade Route Mall Nedbank has service like their head office , I would not have complained. Nedbank has always offered brilliant service so thank you so much Celeste and Team for listening to me and giving me solutions so when I HAVE to visit Trade Route Mall again - I will know what information I should provide them.

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Replies (1)
Nedbank
Nedbank's reply16 Apr 2018, 12:28
Official

Hi Sameera

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Service Support