*****

I have bought a house and given a private banker, Paid a monthly fee and every time I needed help no reply.

I also have a credit card with X amount credit in general practice if you buy on credit regardless budget or straight the balance should dicrease, NEDBANK only decreases straight Amounts when you charge it to budgets NEDBANK put it in a a another account whereby payment interest are calculated,

I have settled my credit card only to be told I still owe them budget🧐

As per the NCR guidelines and that is why there is a regulator is to regulate credit worthiness so I was worth X amount, but NEDBANK works in the back moving money around as and how they see fit, so on top of the X amount granted I owe them Y.

Which means they went against the NCR and pulled a shady system up to give you more credit and when you want to settle guess what you don't even know your budgets purchase does not fall in your balance it’s in a different bucket, so you owe them more then initially agreed upon, signed upon,

It boils to having a limit and each limit needs to be deducted from your credit so you know exactly how much credit you have. NEDBANK though does not you as the customer does not know.

In Violation with NCR, against Customer Regulation.