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NS
Nelly S

1 reviews | Active since Feb 2017

02 Feb 2017, 19:34

F*****N POOR SERVICE!!

<p>CALL ME ON ********** 020!! YOU ARE ALWAYS *****ING UP. MY ACCOUNT ALWAYS BEING DEBITED BY COMPANIES I DONT AND YOU GUYS DON'T F*****N HELP AT ALL. </p> <p> </p> <p>I WANT MY MONEY AND YOU CHARGES ARE RIDICULOUS.</p> <p> </p> <p>BEEN WITH YOU FOR MORE 15 YEARS BUT YOU *******!</p>

0
Replies (5)
Nedbank
Nedbank's reply03 Feb 2017, 07:47
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

NS
Nelly S's update03 Feb 2017, 10:57
Reviewer Update

Utterly shocking!! But not surprised, not really. Get an email with my contact details, asking me for my contact details. How????????????

Nedbank
Nedbank's reply03 Feb 2017, 11:23
Official

We have attempted to contact you and was not able to do so on the number you provided on this site therefore the Resolution Manager emailed you for your details.

Kind regards

Client Experience Team

NS
Nelly S's update03 Feb 2017, 11:48
Reviewer Update

HOW?? WHEN I HAVE MY PHONE ON ME ALL DAY EVERYDAY??? ********** 020!! GET IT?? *** MAN

Nedbank
Nedbank's reply03 Feb 2017, 11:54
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team