Extremely unpleasant experience with Nedbank.

Unauthorised deduction allowed on my account. Nedbank is not the accountable bank they claim to be!!! I am extremely vigilant to ********, will not and have not given out personal information as I realise that taking care of my finances is firstly and foremost my responsibility. To my shock and horror I discovered quite a substantial amount of my (like every other middle class South African worker I suppose) hard earned money has been deducted from my account without my consent. Deduction referenced as FDH SUBS. I immediately went to look - it seems this is a company Financial holdings Limited (Malawian).

Nedbank should please provide me with documentation as to "where I am authorising this amount to be deducted from my account by this company"? I would like to see your proof!

I've been a loyal customer with Nedbank from opening my first bank account. Utterly disappointed and let down by this bank. I have definitely not had a delightful experience nor have they exceeded my expectations!!! Waiting to see how long they take to resolve the matter.