EXTREMELY UNHAPPY NEDBANK CLIENT

I have the daunting task to write a negative review today about the NEDBANK Money APP. I have tried my best to work through various channels to sort out the many challenges I am experiencing with the Money App. Unfortunately all attempts were unsuccessful and I'm still in the unfortunate position of not being able to use my Money App. I am deeply concerned about the fact that the relevant Department at Nedbank are unable to assist me successfully in this regard. I'm not sure whether it's incompetence or just a case where no one really care to sort it out. By this time it's clear that Nedbank are struggling to resolve my challenge. Surely if Nedbank launches a app they should know exactly how to tackle all challenges successfully. It's really frustrating due to the fact that the account holder can use the app for many things without going to a branch. At this point I'm not sure whether Nedbank will be able to assist me in this regard, but I truly hope that someone at Nedbank IT Department can sort this out once and for all.