PS
Petro S

1 reviews | Active since Nov 2016

19 Jun 2018, 17:37

Extremely unhappy customer

May 2016 I was unfairly dismissed from my place of employ. As I have quite few creditorsI was forced to contact them all and make arrangements. Nedbank credit card was one of my creditors. I entered into an arrangement and tried my utmost to keep to the arrangement although I had no income. On several occassions Nedbank card division would debit my nedbank account with their own amount without my permission. On several occasions I told them that should they proceed with this behaviour they would leave me withno option but to open an account at another bank. Due to myself being a sole breadwinner I have to survive on limited funds. During March / April they once again debited my account twice in one month !!! I on again was left pennyless. I then as soon as I received my salary opened an account at another bank but could not advise all other companies that I have debit oders with of my new banking details. This resulted in debit orders being returned which left my nedbank account with a negative balance of R1000.00 which Nedbank now wants to hand me over for to Attorneys. This is exremely unfair and I urgently request this amount be written off and my Nedbank account being closed. This is extremely bad service and quite clear why Nedbank is loosing customers on a daily basisEf

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Replies (1)
Nedbank
Nedbank's reply20 Jun 2018, 07:33
Official

Dear feedback56

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support