Extremely poor service , unrealizable App, courier delayed delivery, *********** consultant

I am tired of slow service, *********** consultant and not delivering courier . I've been patient enough if this can't be resolved kindly closey all my account with nedbank am Fed up wasting my money running like a reckless chicken but not being proper assisted I Fortunate Nokubonga Ntetha id no *** I have One active platinum account active with nedbank I lost my debit card I was Left with American express that gives me stress now then of being declined in most retail shops. I ordered a New Platinum Debit in October through App I've never received that card till todate.

Torwards the end of October I opened the nedbank 4me account for myson all 3kids were linked to my profile Not his account ???? I've question this several times Why his account was not linked but card's online no answers I was told this Will be resolved until I received all 3kids for the same nedbank4me account. I've tried several times to order my own platinum Debit card I requested Face 2 Face and Branch collection after a decade not receiving the cards I call the call center I was told they at the branch I went for collection in durban but the we're no cards after a whole 4 hour's in Victoria street Durban branch.i return back Home I called nedbank following day questioning whereabts of my cards I was told that's they are in distribution center in an hour a courier called Me to deliver I received 2 card's of the same account One without a pin 💔.I went to Suncoast restaurant in durban I swipe with the one with pin it went through then I go to an ATM same pin was invalid it swallowed By the machine.how come ? I ordered the card immediately I haven't received it .

I call to asked what should I do with the one without a pin I was told to visit a branch for activation as it Not even showing or disply in my cards on app I refuse to go there due to bad experience I had last Time I went there's , what was The point to request face to face if I still need to go to The branch.

It over 2weeks since I've ordered New card but no signs of receiving it.the American express I was Left with for withdrawals it declining even ATM withdrawals yesterday for over 5hours changing bank's and ques card withdrawal n swipe unsuccessful without relevant or valid reasons when I checked on my App it no longer showing there Why this platinum American express not working I am sick n tired of this bank now if you can't help me close All My account without your stupid app as so far your are Not delivering but I pay monthly service fee without card's. How could I go home with a card on busy days to do my son shopping only to find it's declining without proper reason even if I try to withdraw Cash after Long ques it kept on declining when checking My App my card it's not even showing on App how many card's I will order,how many card I will keep in my wallet Not showing on App Even the Workin One is no longer available on app Now I have no Active cards but I am pay fees Even wors I am wasting tons of hour's in calls, ques in Branch, ATMs not getting help.