Extremely Poor Service from Nedbank

Nedbank suspended my Nedbank Money App profile for no reason. I called the support line on the 27th May 2021 and I was sent from pillar to post. I was then asked to go to the branch for assistance but I came across the same issue at the branch. Branch stuff called Nedbank ***** division to try and get the suspension lifted with no luck. I was then told to allow 24 to 48 hours before I can access my profile again. I spent another week without access to the app. I went back to the branch only to discover that my cellphone number has now revert to the old number which is no longer in use. To make things worse the bank rejected one of the debit orders from the creditors. This is now reflecting bad on my credit profile. CCM ***