Extremely poor service by Nedbank Maponya.

Extremely Poor Service

I went into Nedbank branch at Maponya, on the 15/11/2021: around 14:50. I wanted to use self service kiosks, unfortunately there was a very long queue of people. Dispite a fact that a kiosk was free I was told to stand on a sunny queue i teally tried to reason with the guard as well as a male character whom were not cooperative. I really didnt want any speacial treatment but its really brainless to have resources available and a client have to use them as and when a staff member feels they can dictates. Such service are meant to avoid unnecessary services delays. I ended up having to leave because of such preposterous and absurd. I failed to honor my payment and my service was a particular vendor was terminated due to that.