Extremely poor service

<p>Im extremely disappointed at the service that one gets at nedbank, they are unprofessional and they claim to be the best bank that offer an even better customer service. I called their customer care department serveral times and no one is able to assist me what kind of service is that and why the H are those people still working at customer care if they cant provide one. Which bank opens a cheque account for a student who doesnt have an income because i know that you onl obtain a creche account when you get paid a certain amount. no one is able to assist with that query. my little brother went to the bank this morning since they told him it was a savings account they opening for him whilst they **********ly open a cheque account for him and he was told it's not their problem he must pay the interests on the card which he has never even used or they will blacklist him.</p>