CS
Chris S
1 reviews | Active since Jan 2014
01 Apr 2016, 10:00
Extremely Bad service from Credit Card Division
My Reference Number ***3<br> Ordered a Credit Card in August 2015.<br> Struggled to receive the \Ordered Card\" and 3 months later I still have not received the card.<br> But Nedbank decided to start charging me for the card and even after reporting that I still have not received the card they handed me over to collections.<br> Now they say I am in arrears of R80 and need to pay it before I can get my card. <br> How do you pay for a service not delivered?<br> "
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Nedbank's replyOfficial
01 Apr 2016, 10:15Hello jcswanepoel,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply01 Apr 2016, 10:15
Official
Hello jcswanepoel,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team