AR
Antony R

1 reviews | Active since Jun 2015

30 Jun 2015, 17:34

EXTREAMLY BAD SERVICE

After Nedbank approaching me to join them and convincing me of there ability to give me better and cheaper service I joined. After numerous fights about debit transfers THREE months down the line they emailed me saying that they have cancelled my debit order transfers. After speaking to four people who could not help i decided to cut my losses and bail out i went to my nearest Nedbank (Primrose) and tried to close the account and credit card. This ended up being a longer proses than opening an ac and being sent around from one cue to the next but got completed. After THREE months and doing absolutely nothing for me NEDBANK cost me in the region of R700 rand i was willing to leave it at that. But today after the second of my service providers phoned to let me know that my debits have not been paid on the 28th as usual i was surprised and asked why. The response blew me away my ac has been closed that being NEDBANK ac that i closed after they said my debit transfer has been cancelled only after the ac was closed did they transfer the debits obviously i ****ed some one at NEDBANK off. This is only my opinion and advise STAY AWAY FROM NEDBANK FAR AWAY

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Replies (1)
Nedbank
Nedbank's reply08 Jul 2015, 12:26
Official
Hello aramos,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team