1 reviews | Active since Oct 2010
******ion and ************
<p>This is the facts. One of the subsidiaries of Nedbank MFC aledge that I owe them R 3900. I disputed the matter and made a goodwill payment of R 1500. However, after 2 years and lots of correspondence and threaqts I decided to refer the matter to the Banking Ombud. However, I was advised to first lodge the matter at the Nedbank Ombud. I did so and they acknowledged receipt. After this i received a message that MFC obtained a court order and that the sjerrif will issue it to me. I then lodged a complaint at MFC on hello peter. Then I send that info as well ast the correspondence to a Mr Masilelo of MFC. Soon after that MFC then alledge that they obtained a court order for another R 5000 against me. I then reported the matter to Mr Masilelo and the Nedbank Ombud after which I was within 30 minutes of sms of an additional R 5000 notified that MFC obtained another court order of another R 15 000. So a debt of R 2 400 increased in half an hour to R 22 400 because I did complain and stood my ground.</p> <p> </p> <p>It is sad that this happen in full knowledge of the Directors of Nedbank and their internal Ombud or alternatively with their support and approval or alternatively roughly without any mandate from them. However lodging a coplaint at the Nedbank Ombud and lodging complaints on Hellop Peter result in massive retaliation and I f you dont give in they escalate the matter to absurdity levels.</p> <p> </p> <p>I say no ....it cant be</p>
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
The reply is a great reply if one wants a laugh. Nedbank ask for information whilst they have all at hand. When they intimidate you they have all the info required BUT when you complain suddenly they have nothing. What a total absurdity. Your *** tel no ********** 118
The reply is a great reply if one wants a laugh. Nedbank ask for information whilst they have all at hand. When they intimidate you they have all the info required BUT when you complain suddenly they have nothing. What a total absurdity. Your *** tel no ********** 118
