Extemely Poor Customer Service

<p>I have a credit card with Nedbank, of which the agents kept on calling me telling me about this card, then eventually I took the card. On the 13th of August 2016 I was at Maponya Mall, I went to withdraw money at the Nedbank ATM, just after a pressed my pin number some guy showed up and pressed a button thats when my card was swallowed by the ATM, I immediately went inside the bank to block the card, I was the approched by a very rude and unfriendly woman who works there. She kept on shouting at me and was not even willing to assits me, while she was shouting at me R1000 was withdrawn on my card then another R1000 was withdrawn that was then she wanted to help. This only makes me wonder why did she shout of me instead of helping me. I also R2000 that days all because of a young woman whos just rude to help the elderly. If she was helpful none of the withdrawals who'd have happened. I'm highly disappointed with the service I received from that rude young lady. I'm now left with a huge debit order to pay because of poor service from you. I</p> <p> </p> <p>If anyone is willing to assist from your branches please contact me on my number or send an email.</p> <p> </p> <p>Waiting for your response.</p>