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charlotte P
1 reviews | Active since Jul 2011
10 Jun 2016, 12:25
EXPIRED CARD DISPUTE
<p>My card was swallowed at the atm, as it expired. upon visiting the branch I was told that i first need to deposit money into my account before a new card can be issued. that it was system driven that they cannot override, HOW RIDICULOUS!!!!!</p>
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Nedbank's replyOfficial
13 Jun 2016, 05:46Dear Charlotte,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply13 Jun 2016, 05:46
Official
Dear Charlotte,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team