SN
Sihle N

1 reviews | Active since May 2016

15 Jul 2017, 09:23

Exorbitant bank charges by nedbank

<p>I have been ridiculously charged by nedbank.</p> <p>First there was honorary fee of R180, I never authorized the bank to honor my debit orders if I don't have enough funds and I had funds coming in hours later. But I was charged such fees </p> <p> </p> <p>secondly I am charged a fee called " GAP MBS ", I have no idea what are these fees for. I sent money via sendimali of which a charge is R6 instead they charged R99.</p> <p> </p> <p>this is ridiculous </p>

0
Replies (2)
Nedbank
Nedbank's reply15 Jul 2017, 09:34
Official

Dear Sihle

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

SN
Sihle N's update20 Jul 2017, 12:50
Reviewer Update

The bank responded quickly to my complaint and assisted with these fees.