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gerard H
1 reviews | Active since Mar 2009
29 May 2018, 20:34
Excessive penalty fee
I was one day late making payment for my outstanding credit card account. My minimum payment due was R500 and now I've been penalized R398.67 which is excessive. I am not able to deposit incoming funds to my account any more which means I have to remember to make an account transfer on time.
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Replies (1)Nedbank's replyOfficial
30 May 2018, 08:47Dear Gerard
We have noted your concern regarding the fee that was charged on your credit card account. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Nedbank's reply30 May 2018, 08:47
Official
Dear Gerard
We have noted your concern regarding the fee that was charged on your credit card account. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
