1 reviews | Active since Jul 2010
Excessive Increases and refuses to respond
<p>Beginning of this month I received an email from Nedbank stating that my premiums are going to go up, and some changes was made to my policy schedule. They increased my premium with almost 23%!!!!</p> <p>I emailed them to ask for a detailed schedule, as they did not inform me of what "changes" they have made.</p> <p>Sofar they have refised to give any feedback.</p> <p> </p> <p>I will now have to look for another insurer who is actually willing to play open cards with their clients.</p> <p>This is discusting business ethics Nedbank, I really cant believe you are pulling this?</p> <p> </p>
Dear Riaan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Riaan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
It seems incompantance is now also running high in Nedbank. My ID number and Account number was supp**** with the complaint.
Now either there is a general incompatance in Nedbank, or they are just showing us how unimportant their clients are by giving generic service to everybody without treating their clients as individuals.
Which one is it Nedbank?
It seems incompantance is now also running high in Nedbank. My ID number and Account number was supp**** with the complaint.
Now either there is a general incompatance in Nedbank, or they are just showing us how unimportant their clients are by giving generic service to everybody without treating their clients as individuals.
Which one is it Nedbank?