TH
Tony H

1 reviews | Active since Nov 2010

03 Feb 2015, 14:55

Excessive fee increase

I am a pensioner with an Optimum current account with Nedbank, and because I have more than R10k invested in an investment account, don't pay bank fees, except for a 'Facility Fee' in respect of a small overdraft facility I have (R1k). I have this facility in case I miscalculate my balance and/or the timing of receipts is later than expected

0
Replies (1)
Nedbank
Nedbank's reply03 Feb 2015, 15:07
Official
Hello noahman,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team

Best regards,