PT
Precious T
1 reviews | Active since Dec 2015
26 Sept 2019, 07:45
Exceptional service from the Nedbank Call Centre Team on 24/9 19h37
I would like to thank the Nedbank call center team for going out of their way in my time of need. I responded to a Nedbank facebook post and received a query about R75 airtime due to me for using the app from a **** Nedbank messenger. I realized I had compromised my banking details as the **** Nedbank messenger requested for my card and cell no. I managed to inbox the correct Nedbank facebook page sending the screenshots of the conversation and they were able to call me back on a public holiday after hours. They checked for any activity in my account, blocked my card which I had temporarily frozen on the app and replaced it for me to collect by the nearest branch.
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