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Audroline R

1 reviews | Active since May 2012

16 Mar 2017, 15:50

Exceptional service

<p>I have been really getting pathetic service from Nedbank but today someone assisted me with another querry i had. After numerous emails sending documentation to your PLadmin email ( WHICH IS USELESS) she was ablle to give me a direct email and could upload my Power of attorney without hassles. I send her our life insurance polisy also case ********** </p> <p>Although i was ****ed, shouted, over the phone not at her but at the whole pathetic other consultants she assisted me without hassle. I would like to thank CYNTHIA at nedbank ref ********** . For her professional manner and going the extra mile to assist me in getting my documents to the relevant departments.</p>

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Replies (1)
Nedbank
Nedbank's reply16 Mar 2017, 16:18
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.