MC
Martin C
1 reviews | Active since Aug 2012
07 Jan 2016, 20:45
Exceptional Service
I have just received truly exceptional service from Tashnee at Nedbank Call Centre. I needed to increase my iMali limit after the branches were closed. I called the Nedbank Call Centre and was warmly and friendly greeted by Tashnee. As she was assisting me with the increase my airtime on cellphone ran out. I had just loaded more airtime and was about to call Nedbank again when I received a call from Nedbank. Tashnee took her initiative to call me in order to complete my transaction. Now I have to say that it has been quite sometime that I have received just wonderful and friendly service. Nedbank really did make things happen for me. Thank you very much Tashnee
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Replies (1)Nedbank's replyOfficial
08 Jan 2016, 08:18Hello martincombrinck,
This is really outstanding feedback. We are happy to hear that Tashnee was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team
This is really outstanding feedback. We are happy to hear that Tashnee was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team
Nedbank's reply08 Jan 2016, 08:18
Official
Hello martincombrinck,
This is really outstanding feedback. We are happy to hear that Tashnee was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team
This is really outstanding feedback. We are happy to hear that Tashnee was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team
