DL
Desiree L

1 reviews | Active since Apr 2013

22 Jul 2016, 17:25

EXCELLENT SERVICE RECEIVED FROM PHIONNA MAILLA!

<p>I would like to let you know how impressed I am with the service I have received from Phionna Mailla from the Woodlands Mall, Pretoria branch. I am currently a client at ABSA and app**** for vehicle finance through ABSA and FNB (I have a homeloan with FNB). None of them were able to assist me with a low rate. I then went to the Woodlands branch and Phionna assisted me. From the moment I sat down I felt like I was treated as a valued potential client and not just a number. She assisted me in a very professional and friendly manner and in the end gave me a better rate than any other bank. I am very much satisfied with her client service. I used to be a Bank Manager and really appreciate great client service. I just want to thank Phionna once again. I have now switched to Nedbank and look forward to being Phionna's long term client!</p>

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Replies (1)
Nedbank
Nedbank's reply23 Jul 2016, 06:48
Official

This is really outstanding feedback. We are happy to hear that Phionna Mailla was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team