Excellent service received
I had a family crises and I app**** online for a personal loan through Nedbank. Within hours a consultant phoned me back and completed my application in a very professional and friendly manner. I was requested to take certain documents to the bank for verification. Seeing that I had back surgery a week ago, I phoned Marietjie at Key West branch who offered to assist me immediately if I get to the bank. What a fabulous and friendly woman. Within minutes I was out of the bank and the money was deposited into my banking account the very next day. I can only compliment the Loan application division as well as Marietjie for excellent services delivered. With service delivery that I have experienced, the bank can only go from strength to strength. I hope that this compliment will be escalated to all people involved who ensured this excellent service and customer care. Once again, a huge thank you...
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
