JM
Joel M
1 reviews | Active since Oct 2012
04 Dec 2018, 20:01
Excellent Service from Tashnee
After spending over 40 minutes with 2 different consultants on a call who were unable to help me with my query had no product knowledge , did not know what they were doing and were totally clueless, I finally called in the 3rd time and was lucky enough to have a lovely lady by the name of Tashnee answering the call and she was so polite and she gave me the best service I have ever received at Nedbank. She managed to resolved my query within 4 minutes, the same query that took 2 agents over 40 minutes to even understand and they did not even resolve it.
Thank you very much for your excellent service Tashnee and I hope Nedbank knows what an asset you are and they appreciate you. Have a blessed festive season
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Replies (1)Nedbank's replyOfficial
04 Dec 2018, 20:48Dear Joel
Thank you for the positive feedback, we will definitely share this with the team.
Regards
Client Service Support
Thank you for the positive feedback, we will definitely share this with the team.
Regards
Client Service Support
Nedbank's reply04 Dec 2018, 20:48
Official
Dear Joel
Thank you for the positive feedback, we will definitely share this with the team.
Regards
Client Service Support
Thank you for the positive feedback, we will definitely share this with the team.
Regards
Client Service Support
