LB
Lincoln B

1 reviews | Active since Jul 2016

08 Sept 2016, 11:34

Excellent service from Nedbank

<p>I filled in a "Call me back" query regarding a personal loan on Saturday, on the Monday i recieved a call regarding the matter and answered a few questions on the phone. A kind lady later phoned me back and we set up a meeting for Tuesday morning outside of her business hours at my convenience to fill in paperwork. I called the branch later that day to find out why they havnt confirmed my employment, i spoke to the branch manager and he explained why, putting my mind at ease. Within a few hours he called me back and informed me of exactly what was happening and that my application was approved. Special thanks to Pennyson Khabele( Branch Manager) for for his speedy and excellent service. </p>

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Replies (1)
Nedbank
Nedbank's reply08 Sept 2016, 12:10
Official

Dear Lincoln Botha

This is really outstanding feedback. We are happy to hear that (insert consultant's name) was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team