SH
Stephan H
1 reviews | Active since Feb 2013
17 Apr 2015, 10:55
Excellent Service for Homeloans Consultant
I recently app**** for a Homeloan on Nedbank's website, First of all, it was user friendly, and very easy to do. Next morning, I received my bond approval in principal .Very impressed of how quick I got results, The a couple of days later I received a offer from another bank, with a better interest rate. I went back to Nedbank, at their call centre there were a very energetic person called Hershel Joyce who took the call, He tried his utmost BEST to get my interest rate reduced but couldn't. Although Nedbank wasn't willing to drop the rate, I was still very impressed with this consultants willingness and helpfulness to try and get this reduced!<br> <br> Thank you Hershel, you do Nedbank proud!!
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Replies (1)Nedbank's replyOfficial
17 Apr 2015, 11:59Hello shendricks1979,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply17 Apr 2015, 11:59
Official
Hello shendricks1979,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
