AM
Artish M

1 reviews | Active since Sept 2013

14 Jul 2015, 20:11

Excellent Service Delivery

Hi,<br> <br> I would like to thank Elizabeth from Nedbank Durban North for assisting me in resolving a recent insurance claim that involved liaising with Momentum insurance and the Nedbank Home Loans Department. Although there was poor feedback provided by the insurance company Elizabeth went the extra mile to assist efficiently in providing the necessary information when required. <br> <br> Nedbank should be proud to have her as an employee as she is able to prioritize client needs and ensures great service delivery each time I visited the branch or when called. A job well done, all Elizabeth's efforts were much appreciated.<br> <br> Kind Regards<br> Artish

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Replies (1)
Nedbank
Nedbank's reply15 Jul 2015, 07:57
Official
Hello Artishm,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team