Excellent service
I app**** for a loan through Nedbank, upon the time of the application i had received a call and provided details in order to confirm whether i qualify. Within a matter of minutes i was informed i do qualify and to go to my closest branch, being East Rand Mall. The following day i received a call from Zamke, at the East Rand branch, following up as to whether i was still interested or not. When i went into the branch i was greeted with a warm smile, and an excellent service experience. When the loan was approved, after the application was filled in, i received a call from Zamke herself informing me that the money will clear in my account as i was approved. The following day i was contacted by Nxolisi at the loans department, who followed up as to whether i was informed of the approval, as well as whether the money reflected in my account. I am overall extremely satisfied with the service i received through Nedbank and would be more than happy to deal with them in the near future.
This is really outstanding feedback. We are happy to hear that Zamke and Nxolisi were able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
This is really outstanding feedback. We are happy to hear that Zamke and Nxolisi were able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
