BH
Barry H

1 reviews | Active since Feb 2015

22 Feb 2015, 14:11

Excellent service

I would just like to thank a Marie Klopper that works at Nedbank Welkom Branch for all the good service that she has given me. I had a friend that needed to apply for a credit card and he works in Zambia and could only come to South Africa for two weeks and he wanted to do an online application. No other bank rep**** to his request so I told him to send Marie Klopper a mail asking her if she could help. It was not even two hours and she had rep**** and assisted him. Even though he will not be doing business with that branch she still went out of her way. There are not many people left like this and we should appreciate them.<br> She has also gone out of her way to help me in transferring money from Zambia to Nedbank SA<br> <br> THANK YOU

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Replies (1)
Nedbank
Nedbank's reply22 Feb 2015, 17:36
Official
Hello Challenger,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team