VM
Vijay M

1 reviews | Active since Sept 2015

16 Sept 2015, 08:05

Excellent Service

I had been struggling to obtain an ovedraft on mine and my husbands name. Yusuf had been very Loyal to Nedbank as well as us as clients. He had given me necessary feedback and had through the channels made sure that i was assisted. He had done what the Centurion Branch in PTA were very incapable of doing. He had actually done their jobs for them. People like Yusuf should be in higher positions as he went beyond his means to ensure customer satisfaction. Thanks to Yusuf for all the assistance and excellent service.

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Replies (1)
Nedbank
Nedbank's reply16 Sept 2015, 08:19
Official
Hello pammy123,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team