JN
James N

1 reviews | Active since May 2016

26 Aug 2020, 16:17

Excellent, helpful and efficient service!

My replacement credit cards were delivered at the Sandton branch, but due to Covit19 I am much closer to the Killarney branch. Due to the bank’s security arrangements they could not reroute the cards. I was told they would have to be destroyed and reissued and at an additional cost! I called the customer care and they intervened. The cards were at the Killarney branch in less than 24 hours! I was not charged for the cards. Thank you for exceptional service! Keep it up!

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