Excellent Customer Service Isabel Cele

ISABEL CELE Product Specialist at Nedbank!! Your passion for your work is so remarkable. Vocab is robbing me from expressing my sincere gratitude on your attitude and client centricity. I was very angry when I wrote my email to customereservice address, Isabel could have read it and ignored for the next consultant to respond, but instead of emailing me back, she called me. Her politeness, attitude, passion, excellent communication and listening skills calmed me. Even though my query with Nedbank's insurance division is still not resolved, I thank you Isabel. Nedbank would be a better bank if it employed people like you in all its divisions. Keep up the good work!!!!