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Petunia M

1 reviews | Active since Oct 2014

31 Jan 2015, 09:20

Excellent Customer service

I had a problem cashing my cheque because the teller said it has excided its time,thats when I layed a complained and this lady called me and apologied for the misunderstanding and said I must come in the following day,foresure my issue was sorted with a smile and she got the teller to apologise too,We really need people like her in this type of businesses.Keep up the Good work Gloria its very much appreciated

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Replies (1)
Nedbank
Nedbank's reply31 Jan 2015, 09:57
Official
Hello mpetunia1,

Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.


Client Experience Team