MK
Mark K

1 reviews | Active since Oct 2018

25 Oct 2018, 10:40

Excellence from Michael Telekwa

Hi there

I want to send this shout out to Nedbank's Michael Telekwa at the Florida Branch in Johannesburg for the excellence shown while dealing with my query despite being non-Nedbank client. I had erroneously given a wrong reference number while depositing to a Nedbank home loan account and the money couldn't be traced for the time as a result . He initiated this query after another Nedbank consultant from another branch dismally failed a week before, Michael followed up with the loans department and immediately got back to me as promised despite the challenges involved, sent me up-to-date correspondence and even topped it with obtaining the correct information for future ease of reference.

Michael Telekwa is a star and he is going far with this type of work ethic, thank you AGAIN

0
Replies (1)
Nedbank
Nedbank's reply25 Oct 2018, 10:43
Official
Hi Mark
We thank you for your feedback. This is definitely one to share with our teams.
Kind regards
Client Service Support