JC
Jonathan C

1 reviews | Active since Mar 2013

05 Nov 2017, 12:48

Every single time you need assistance you have to come through Hellopeter

As usual, every single time I require something from this *********** bank nothing happens until I make a complaint on hellopeter.

Take an hour of my day to go to the bank, get referred to email my matter to the relevant department. 4 follow up emails to Thenjekwayo, N. (Nombuso) ********** and still no response!!!

Now when I am indeed of my funds I have to struggle because of the useless individuals you put in these positions!!!!!

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Replies (1)
Nedbank
Nedbank's reply05 Nov 2017, 21:50
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team