1 reviews | Active since Nov 2013
ever been on the street because of a bank
<p>I have been the victim of credit card ***** for the secont time from the same vendor in less than 9 months for an amount of R26131.41 Firts on the 17/092016 and again 8 days ago. First time was sorted out. I recieve an email from Lucinda Meyers on the 1/06/2017 with the same forms to fill out as the previous time but with the same dates as the previous time. I refer to my online statement and that even shows the same date as the previous time. Never the less money gone and i filled out the document the same day and sent it back with the question as to why this dates are not correct. Im currently traveling abroad and my only for of currency is my credit card as its globaly acepted. I fund the acout as soon as i make withdrawels. I informed Lucinda after a week of no response that i will be traveling in a days time and that the overdrawn acount needs to be sorted out. As a back up i payed R38500 into my credit card. Got to my hotel in panama just now my amex card on wich the ***** took place is declined as well as my master card linked to the same acount. I have a positive available balance even though the ***** money has not been reinstated yet. Im curently sleeping un noted in the carpark of a hotel in panama city with no food and no way to obtain any money not even to make a phone call. I have ony a laptop with email and a cellphone that can take whatsap calls all until my batries die. This is what its like to be a loyal customer for 13 years. still no response from lucinda.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
