Eugene Shikwambana NEDBANK AND NEDGROUP

I would like to express my disgust towards the Nedbank group and shareholders. We had submitted a claim for damages suffered to our property as we have home insurance with Nedbank as we have a home loan (Bond). Upon the claim being submitted we received very threating and unprofessional help regarding our claim. The investigator and complaints officer assigned to come and view the damages has responded in a very pathetic manner and was no help at all ''Eugene Shikwambana'' and is *********** and doesn't understand very well. My claim was simple as we are not requesting for the insurance to assist with renovations or home improvements rather than assisting with damages suffered to our home that is detrimental and is causing Further damages. We are loyal clients to NEDBANK as once again we have a BOND AND HOME INSURANCE and we have committed to many years of interest being paid to our BOND and years of monthly payments to the NEDGROUP INSURANCE. If this is the service im going to receive, we will refinance our home at another entity and will never again advise ANY 1 ! To take insurance with your company ! Pathetic client services . PLEASE CONTACT ME