\Eugene"is a ****"""

Just when I thought banks could not get any worse. I attempted to close my account telephonically. After being assured I can, and spent 30 mins on the phone with said consulted, he informed me he cannot close the account because I have a positive balance. Right, so off I go to Nedbank Tzaneen (taking leave from work to do so). As I am sitting in an endless que, one consultant says quite loudly \And what about that white one". Being the only caucasian in the bank"