JB
Jonathan B
1 reviews | Active since Dec 2015
15 Aug 2016, 09:41
Etiquette!
<p>"The customary code of polite behaviour in society or among members of a particular profession or group."</p> <p> </p> <p>Kindly train your staff when dealing with a Client that they are to either;</p> <p>1. Ignore a phone call during a client discussion.</p> <p>2. Take the phone off the hook.</p> <p>3. Put their phone through to your receptionist!</p>
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Replies (1)Nedbank's replyOfficial
15 Aug 2016, 09:48Dear Jonathan,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Nedbank's reply15 Aug 2016, 09:48
Official
Dear Jonathan,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
