Estate late account - NO SERVICE. Urgent

<p>I am trying to wrap up my deceased grandmother's current account. She passed away 8 yeras ago. On a monthly basis, Nedbank are charging maintenance fees, overdraft facility fees, 'other fees' etc. As a result of this inactive account not going dormant, over the course of the last 8 years the balance is slowly being eaten away in ludicrous charges. I called (***) and was transfered to three different people, 10 minutes later I got through to "estates centre" - I said hello, the lady said "i cant hear you" and hung up immediatley.</p> <p>Someone call me urgently please.</p>