Erroneous EFT Payment. No Response/Feedback
<p>A payment for goods supp**** was paid by mistake into my Nedbank Account under Debt Review with Debt Busters. This has created a major problem for me as these funds are for the rental/deposit for a lease I have entered into from 1 June 2017 and payment was due on this date. On 31 May a consultant at Nedbank Hillcrest was very helpful and sent Email and supporting documents to Nedbank Debt Counselling. I have also since sent Emails asking for urgent refund of these funds. </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
Another day of no action.
Another day of no action.
I can now satisfactorily report back on this matter. Thanks to Nedbank's Nicolas Govender and the Nedbank Departments concerned my problem has been resolved efficiently.
DJ Jenkins
I can now satisfactorily report back on this matter. Thanks to Nedbank's Nicolas Govender and the Nedbank Departments concerned my problem has been resolved efficiently.
DJ Jenkins
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,