Equipment Failure
<p>NEDBANK- earlier on today I went as I usually do and deposited some money into my account at the atm, the machine broke and an error message popped up saying "device failure".. my card popped out and that was it..I then went into the branch where I was told it will take 5-7 days for me to get that money back!! I explained to them that I have things going off my account and need that money immediately available that's why I did I direct deposit, "to Which they responded "that's unfortunate" because of there inadequate equipment my debit orders will now bounce and I will have to pay the bank charges associated with that!! @nedbank</p>
Dear Allesandro,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Dear Allesandro,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
