Enough is enough

This is now the second time in 6 months that my debit card has been used to withdraw funds out of my bank account. On each occasion I blocked the card on noticing the **** and app**** for a new card. The first time about R15000-00 was withdrawn and the second time R1500-00. As soon as the **** was noticed the ocurrence was reported to Nedbank ***** department as the debit card was always in my pocket and no one had access to it. I have been a client of Nedbank for over 50 years and expected some form of reimbur*****t, but all I was told was that because a pin was required, Nedbank cannot be held liable. If this is their attitude, perhaps it is time to change banks to one who has the clients interest at heart.