ENDLESS STRUGGLE TO CLOSE NEDBANK OVERDRAFT ACC

More than a month ago my husband contacted Nedbank to close his overdraft account as it has been paid off and they are still charging him monthly fees. Mounds of emails later, it is the 17th of March, he is still being charged and still this overdraft has not been closed. Nedbank, this is shocking service! Your banking is expensive and to top it off your service is terrible. There is absolutely no reason why this should take so long! To make it worse my poor husband has to keep repeating himself. Please address this as a matter of urgency! We are no longer prepared to deal with Nombeko or Adele on this matter. Please can someone competent call my husband URGENTLY!!!