Endless problems with Nedgroup medical aid.

My mom was an employee of yours for 45 years. She has been paying almost R5k per month for her medical aid just for herself.

You changed your gap cover service provider and only let her know now in December? How can you justify the poor service for such a long time employee? Nobody calls us back, nobody can give us the correct number to phone.

Ex staff should be treated properly, especially if they have had a tenure as long as my mom has had. Call her immediately to assist.