1 reviews | Active since Jun 2015
Empty promises, promises, no service at all
ABSA, STANDARD BANK, FNB - who may I open an account with please!!!1<br> <br> This saga started in June of this year. I have been waiting since then to change my account from a cheque account to another with lesser fees.<br> This story has gone from a banker at Nedbank Northgate, via Nedbank complaints Tshidi, to the relationship manager named above over a period of 3 months!!!!!<br> Vernil on the 26th of Aug guranteed me that now that the matter was in his hands of Tshidi, things will be sorted.<br> Tshidi from complaints assured me that things would be sorted asap<br> <br> Well guess what, its now the 29th of September, and way and behold, no change. Oh wait one change, the bank immediately reduced my credit limit when asked to do so on the 15th of August, but nothing else<br> So theres only 1 possibility - who cares about the client, as long as we receive our monthly fees. lets milk them until someone eventually complains. In the meantime, we'll make an honest days work out of it, make money, money, money, after all, its not our problem, its the client who decided to come to us in the first place right??!!!!
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
