Empty promises

To Whom it may concern .<br> <br> I opened a bank account with Ned bank in April 2015 and I am not a happy customer ever since I moved to Nedbank .<br> <br> Firstly I had to run around to get cards activated because someone somewhere did an incomplete Job .<br> <br> I opened a silver cheque account till to date I have not even received any bank statement since the account was active .<br> <br> I pay 190 every month and for what I don't understand .<br> <br> Secondly I cant use the send Imali too , I always get an error that there are no funds .<br> <br> I would like for this account to be closed and will decide which bank I should move to get a better deal where I wont have to pay R 190 and still not receive my bank statement .<br> <br> I am so unhappy and wish I never switched banks .<br> <br>